You'll recognize it:
Priorities get set, and other work takes the time.
Decisions come back to you, and work waits while they do.
You hear about problems late, when they cost more to fix.
People do what's asked, and few of them own the outcome.
Good people leave, and few of the ones who stay are developing into leaders.
Your organization has outgrown the way it was led, and you're the one who will change that.
People know what matters, what's expected of them, and what they can decide, because you make it clear and you lead the same way under pressure as on a calm day. They trust your standards because you live them first.
Your people make decisions based on your priorities, raise problems early, keep their commitments and own their outcomes. They develop as leaders themselves, and the people you want to keep stay.
Priorities get delivered, work between teams moves faster, and the improvement appears in the numbers you already track. For a CEO or owner, that's the whole organization. For a leader inside one, it's your team and everything it contributes to the company's results.
1
The LoyaltyOps Leadership Competency Model defines good leadership through behaviours other people can see, based on research. There's a version for CEOs and owners and a version for leaders inside an organization, so you know what good leadership requires in your role.
2
The Leadership Competency Assessment gathers evidence from the people who work with you, such as your supervisor, peers, and the people you lead. You see how your leadership is experienced beside how you see it yourself, and the difference between the two shows what will matter most to your team.
3
You practice in your day-to-day work, with feedback from someone who sees it, so your people experience the improvement as it happens.
You set the organization's direction, and your leaders copy how you lead. When you lead with clarity and consistency, your leadership team does the same, and the whole organization delivers its priorities.
You lead a team or function, and your team's results shape the company's. When you lead with clarity and consistency, your team decides faster, owns its outcomes, and delivers what the company needs from it.
Build the habits that change how you lead.
Best for busy leaders who want focused leadership development that fits a full schedule.
The Leadership Competency Assessment at the start, with responses from up to 15 people who see you lead, so you know which behaviours will make the biggest difference before your first session.
Six 60-minute sessions, one a month, so each session works on what your results show matters most, and you practice it in your real work.
Short reflection exercises by email between sessions, and answers to your questions within 2 to 3 business days, so you keep practicing between sessions.
The assessment again at the end, compared with your first results behaviour by behaviour, so you see exactly what changed.
Keep improving all year as your role grows.
Best for leaders new to a role, or anyone who wants support and accountability for a full year.
The Leadership Competency Assessment at the start, with responses from up to 15 people who see you lead, so you know which behaviours will make the biggest difference before your first session.
Twelve 60-minute sessions, one a month, so there's time for every stage of the Leadership Competency Model and for what comes up in your role across the year.
Short reflection exercises by email between sessions, and answers to your questions within 2 to 3 business days, so you keep practicing between sessions.
The assessment again at the end, compared with your first results behaviour by behaviour, so you see exactly what changed.
Already taken the Leadership Competency Assessment? Start a package within 90 days and your results become your starting assessment, so your package is $295 less.
“She’s helped me get clear on my 2027 vision and goals and build real momentum. She has shown up prepared every session and asks exactly the right questions to move things forward.”
Maggie Strong
Founder, Strong Consulting
It’s leadership development, and coaching is one part of it. It’s also research-based, and it gives you evidence of progress: you develop against a clear standard of good leadership, and the people who see your work show what improved.
You do. What you say in sessions and your results stay with you, and you decide what to share.
That's common. Before you start, you, your organization and LoyaltyOps sign a short agreement. It confirms that your results stay with you and that they aren't used in decisions about your pay, promotion or performance reviews. Near the end, you can share your progress with your organization, in a conversation you lead.
Choose six months for focused leadership development that fits a full schedule, or twelve months if you're new to a role or want support and accountability for a full year. Both packages have one session a month. We'll recommend one in the strategy session or your assessment debrief.
You and LoyaltyOps sign a short agreement, and you pay in full before your first session, or half when you sign and half within 30 days.
Once a month, for six or twelve months, and each session is 60 minutes. Between sessions, short reflection exercises come by email, and you can email us with questions.
You keep your Results Reports and your workbook, and we recommend taking the assessment again every year, with a new Results Report and a debrief, so you can see what changed. If you'd like to keep going, you can continue with another six-month or twelve-month engagement.
Yes. In Leadership Team Development, your executive team of four to eight, CEO included, develops its leadership together for six or twelve months, with one session a month and the assessment at the start and the end.
It starts with a 30-minute call about you, the people you lead, and what you want to be different.
LoyaltyOps™ HQ
430 Hazeldean Road,
Unit #6, Suite 17
Kanata, Ontario, Canada
K2L 1T9
Email: [email protected]
Phone: 1 365-659-4720
Copyright 2025 LoyaltyOps Inc. All Rights Reserved
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