The LoyaltyOps™ Journal

Insights, systems, and stories that make growth easier, faster, and more consistent.

Welcome to the LoyaltyOps™ Journal

Explore frameworks, field-tested lessons, and practical strategies for operationalizing culture and scaling performance.

The Performance Arbitrage: Why Creativity Is the Only Scalable Human Advantage in the Age of AI Blog Post

The Performance Arbitrage: Why Creativity Is the Only Scalable Human Advantage in the Age of AI Blog Post

The Performance Arbitrage: Why Creativity Is the Only Scalable Human Advantage in the Age of AI Blog PostMickey Anderson
Published on: 12/01/2026

In the age of AI, efficiency is no longer a competitive advantage. Learn why “Small C” creativity is the only scalable human edge for growth-stage companies.

Perspectives — Founder Insights & Thought Leadership
Why Leaders Are the Cause of Meeting Bloat

Why Leaders Are the Cause of Meeting Bloat

Why Leaders Are the Cause of Meeting BloatLoyaltyOps
Published on: 08/12/2025

Meeting bloat is not a scheduling problem. It is a leadership problem. Learn why ineffective meetings originate at the top, how leaders unintentionally create meeting overload, and what standards are required to fix it.

People — Leadership, Culture & Behaviour
The Meeting Standards Every High-Performing Team Needs

The Meeting Standards Every High-Performing Team Needs

The Meeting Standards Every High-Performing Team NeedsLoyaltyOps
Published on: 08/12/2025

Most meetings fail before they start. Use this Meeting Standards Checklist to reduce meeting waste, improve clarity, and install the leadership habits that create high-performing teams. Learn the preparation, cost, facilitation, and follow-through standards every organization needs.

Process — Systems, Structure & Execution
The Most Expensive Part of Your Business Might Be Your Meetings

The Most Expensive Part of Your Business Might Be Your Meetings

The Most Expensive Part of Your Business Might Be Your MeetingsLoyaltyOps
Published on: 08/12/2025

Meetings are one of the most expensive activities inside any organization. The real issue is not the meeting itself. It is the lack of preparation before it. Learn how leaders can reduce meeting waste, improve clarity, and operate with discipline.

People — Leadership, Culture & Behaviour

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