LEADERSHIP DEVELOPMENT FOR LEADERS AND THEIR TEAMS
Change your culture and your results, starting with how leaders lead their people.
LoyaltyOps is a leadership development firm. We change how leaders work with their people every day, and we help your organization agree on the leadership standards every leader works by.
It starts with a 30-minute call.
Your people are working harder every year, and delivering less of what matters most.
Here's what that usually looks like:
People get different answers depending on who they ask.
Your values are written down, and they rarely shape real decisions.
Everyone is busy, and the most important priorities still slip.
Problems get raised too late.
Work stalls between people and teams.
The same issues come back every quarter.
Culture and performance are set by how leaders work with their people every day. Many organizations never agree on shared standards for how their leaders do that, so each leader leads their own way and people get mixed signals.
Which of these describes your team today?
Two questions show where your team is. Do your people know what matters most and what good work looks like? Can they make good decisions without being told?
Wait to be told
Make good decisions on their own
Know what matters
Unsure what matters
Many teams are in Top-down, and adding more rules and process usually keeps them there. We help you get your team to Moving as one.
Not sure where your team is? Talk it through on a discovery call.
Book A Discovery CallShared leadership principles give your people what they need to decide well.
Some of the world's best-known companies give every leader a short set of principles for making decisions, raising disagreement, and owning results. We help you build your own, in your leaders' words, and we advise your leaders as they use them every day.
People decide well on their own when they know three things:
- What matters most, and why.
- What good work looks like.
- Where the limits are.
Your leaders
Before
Each leader leads their own way.
After
Every leader works by the same standards.
Your people
Before
People get mixed signals and wait to be told.
After
People make decisions at the right level and raise problems early.
Your organization
Before
Priorities slip, and the culture depends on who's leading.
After
Priorities get delivered, people work well across teams, and the culture lasts.
Methods from Tier 1 Special Forces and some of the world's best-known companies, with results measured in your business.
You know how Special Forces teams can land in the middle of chaos and still work as one, without waiting to be told what to do?
That comes from how they learn to work together, and we help leaders build the same habits in their own teams.
01
Tier 1 Special Forces methods
Our frameworks were developed from Tier 1 Special Forces methods.
02
Practices from well-known companies
Our leadership and decision-making practices are adapted from some of the world's best-known companies.
03
Behavioural psychology
Everything we do is based on how people actually behave, so new habits last.
04
Results you can measure
Every engagement tracks priorities delivered, decisions made at the right level, alignment, and retention of key people.
The experience behind LoyaltyOps
LoyaltyOps was founded by Mickey Anderson and Kyle Anderson, who bring together two decades of work with leaders and a career in Tier 1 Special Forces.
Mickey Anderson
CO-FOUNDER
Mickey has spent two decades building businesses and advising leadership teams, with a background in organizational performance, behavioural psychology, and growth strategy. She leads LoyaltyOps.
Kyle Anderson
CO-FOUNDER
Kyle served 21 years in the military, 15 of them in Tier 1 Special Forces as an Assaulter, and he served as a Detachment Commander. He developed the LoyaltyOps frameworks from Tier 1 Special Forces methods.
Together, those methods and Mickey's work with leaders shape everything we do. Every client works with an experienced senior advisor and can reach their advisor between sessions.
Start with one leader, your leadership team, or your whole organization.
For leaders responsible for results through other people: a founder with 12 people, a department head, or a CEO with 250.
WHERE MOST CLIENTS START
1:1 Leadership Advisory
For leaders responsible for results through other people, at an organization of any size. We help you change how you lead your people and the standards you set, so everything you lead performs differently. You get regular advisory sessions and access to your advisor between sessions.
Leadership Team Development
For leadership teams at companies with 50 to 300 people. Over six months, your leadership team agrees on the direction, sets the standards every leader works by, and decides who owns each decision across your organization.
Leadership Workshops and War Games
For organizations that want a clear first step. Leadership Workshops give your leaders practical tools for clarity, communication, collaboration, and accountability, virtually or onsite. War Games gives your leadership team two days onsite to learn a planning process and use it on a real objective.
However you start, we teach, facilitate, and advise, and your people build the work into the meetings and decisions you already have.
FREE TOOL
Decide who owns which decisions, starting this week.
When nobody is sure who owns a decision, it waits or gets made twice. The Decision Rights Map is a decision-making framework that helps you give every decision one clear owner, so decisions get made at the right level.
Questions leaders ask before they book a call
Is this coaching?
LoyaltyOps is a leadership development firm, and our 1:1 work is advisory. Advisory includes what good coaching offers, like thoughtful questions and honest feedback, and it adds direct advice from an experienced advisor, frameworks you can use with your people right away, access to your advisor between sessions, and results we track in your organization. The work is built to change how everything you lead works, starting with how you lead your people.
What size organization do you work with?
1:1 Leadership Advisory is for leaders responsible for results through other people, at an organization of any size. Leadership Team Development is for leadership teams at companies with 50 to 300 people. Leadership Workshops and War Games work for any organization with a leadership team.
How long does an engagement last?
1:1 Leadership Advisory runs for six or twelve months. Leadership Team Development runs for six months, with the option to continue. Leadership Workshops and War Games are shorter engagements, and War Games is two days on-site.
Do you work virtually or in person?
Most of our advisory work happens virtually, so we work with leaders across Canada and the United States. Leadership teams can choose onsite sessions, and teams in the Ottawa area meet onsite as standard. Leadership Workshops can be virtual or onsite, and War Games is always onsite. Travel outside Ottawa is billed as expenses.
Get started in three simple steps.
01
Book a 30-minute discovery call.
We'll learn about you, your people, and what you want to change, and we'll both decide whether it makes sense to keep talking.
02
Join a free 90-minute strategy session.
If it's a good fit, we'll meet for a free 90-minute strategy session to look closely at your priorities and agree on the first steps.
03
Start the work.
You choose the option that fits, and we start with the priorities that matter most to your organization.
Contact Us
LoyaltyOps™ HQ
430 Hazeldean Road,
Unit #6, Suite 17
Kanata, Ontario, Canada
K2L 1T9
Email: [email protected]
Phone: 1 365-659-4720
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