About LoyaltyOps™

LoyaltyOps helps leadership teams and founders install the Organizational Performance System that gives people the clarity and standards they need to perform at their best, every day.

We Believe

Growth should create calm, not chaos.

Accountability should feel empowering, not punishing.

Culture should be lived, not laminated.

Structure should liberate, not constrain.

Excellence should be operational, not accidental.

When Growth Outpaces Clarity, Performance Starts To Break

We know what it feels like to lead a company that has the right tools and smart people, but still cannot perform consistently.

You try every framework and playbook, but performance still depends on personalities, not shared standards.

Team brainstorming with notes on a board.

There's Another Way

You've wondered if there is a way to align people and performance without burning everyone out.

You are right to want that.

Most organizations never get there, not because they lack talent, but because they lack clear standards that help people perform well together.

At LoyaltyOps, we understand that gap, and we help close it.

Team brainstorming with notes on a board.

Why LoyaltyOps™

We've been in your seat.

We've led teams through growth, pressure, and change. We've watched systems break under real-world conditions and felt the weight of results that should be better than they are.

So we built an Organizational Performance System that gives people the standards, clarity, and simple habits they need to perform at their best every day.

Certifications & Credentials

Our Story: From the Battlefield, the Boardroom, and the Consulting Room

LoyaltyOps™ began around a dinner table.

For years, founder Michaela "Mickey" Anderson, her husband, and her father sat together sharing stories about leadership, systems, and what makes people perform under pressure.

Those conversations, spanning the military, corporate, and consulting worlds, became the foundation of LoyaltyOps, a system built on how people think, behave, and decide inside organizations.

What started as insight across three disciplines evolved into a shared conviction:

Most systems measure performance, but few create it.

That’s where LoyaltyOps™ was born.

The Minds Behind The System

Michaela "Mickey" Anderson

Founder | Growth Strategist & Organizational Consultant

Mickey founded LoyaltyOps™ after leading and scaling multiple companies. With a background in psychology and growth strategy, she built frameworks that link human behaviour to measurable performance, creating the structure leaders need to scale excellence with clarity and consistency.

Kyle Anderson

Advisor | Tier 1 Special Operations Discipline

With 15 years in Tier 1 Special Operations, he brings lessons in systems, discipline, and accountability drawn from elite team performance. His precision and clarity under pressure helped shape the behavioural standards and leadership frameworks that define the LoyaltyOps™ System.

Daniel Sceli

Advisor | CEO & Cultural Turnaround Expert

An 18-year CEO across public and private organizations, he is recognized for building performance cultures and driving sustainable growth. His expertise in leadership alignment, culture transformation, and disciplined execution informed the enterprise structure at the core of LoyaltyOps™.

Together, they built LoyaltyOps™ to merge operational discipline, executive precision, and behavioural insight, turning culture into infrastructure and leadership into a repeatable standard.

Proud Supporter Of

What Loyalty Really Means

At its simplest, loyalty means commitment in action.

It's the follow-through on promises to mission, people, and clients.

Loyalty is mutual. Leaders model the standards they expect. Teams match that commitment with trust, accountability, and performance.

When loyalty flows in both directions, performance compounds.

At LoyaltyOps, we operationalize loyalty by turning it into clear standards and simple behaviours people can follow every day.

The 3-Step Path to Operational Clarity

1. Schedule a
Discovery Call

Start with a conversation about what is happening inside your company today and what becomes possible with the right performance system in place.

2. Install the LoyaltyOps™ System

We align your people, process, and performance through a structured installation that replaces chaos with clarity.

3. Scale with Confidence

Experience faster decisions, stronger accountability, and a culture that performs without burning people out.

Ready to get started?

LoyaltyOps™ Is The Organizational Performance System That Aligns People, Process, And Performance.

We install simple, usable standards and frameworks that help leaders set Clear Intent, define Cultural Standards, and run teams on consistent communication, feedback, and accountability.

Contact Us

LoyaltyOps™ HQ

430 Hazeldean Road,
Unit #6, Suite 17

Kanata, Ontario, Canada

K2L 1T9

430 Hazeldean Rd, Ottawa, ON K2L 1E8, Canada
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