LEADERSHIP DEVELOPMENT SERVICES AND ADVISORY FOR LEADERS AND LEADERSHIP TEAMS

A stronger culture and better performance, because your people know what matters, make decisions at the right level, and deliver their most important priorities.

We help leaders lead their people well, and we help your organization agree on the standards every leader works by.

Leaders usually call us when one of these is true.

You're leading more people, and the way you lead hasn't kept up.

What worked with a smaller group doesn't reach everyone now, so people wait to be told and the same problems keep coming back.

HOW WE HELP

1:1 Leadership Advisory helps you change how you lead your people and the standards you set.

Your leadership team isn't aligned on what matters most.

Each leader has a different view of the priorities, so their people get different answers and the most important work slips.

HOW WE HELP

Leadership Team Development helps your leadership team agree on the direction, the standards every leader works by, and who owns each decision.

Your values are written down, and they rarely shape real decisions.

People can name the values, and they have a hard time saying what those values look like when a real decision comes up.

HOW WE HELP

We help you turn your values into leadership principles your leaders use every day, through 1:1 Leadership Advisory or Leadership Team Development.

Your organization is growing, and each leader is leading their own way.

Once an organization grows past about 100 people, most people no longer work with the senior leaders directly, so shared standards matter more than ever.

HOW WE HELP

Leadership Team Development helps your leaders agree on the standards every leader works by, so your culture stays consistent as you grow.

You're planning a major objective, and you need your leadership team to own the plan.

A plan written by a few people at the top can lose support once the work starts, because the people doing the work didn't help build it.

HOW WE HELP

War Games gives your leadership team two days to build the plan together, with clear owners and handoffs.

Problems get raised too late, and work stalls between people and teams.

People aren't sure when to raise a concern or who owns the next step, so issues come up after they've grown and work waits at the handoffs between teams.

HOW WE HELP

Leadership Workshops give your leaders practical tools for communication, collaboration, and accountability, and Leadership Team Development helps your leaders agree on how problems get raised and how work moves between teams.

Four ways we help, depending on where you want to start.

Where most clients start

1:1 Leadership Advisory

For leaders responsible for results through other people, at an organization of any size.

We help you change how you lead your people and the standards you set, so everything you lead performs differently. You meet with your advisor regularly for six or twelve months, and you can reach your advisor between sessions.

Starting at US$10,000 / CA$12,500

Leadership Team Development

For leadership teams at companies with 50 to 300 people, especially companies growing past 100.

Over six months, your leadership team agrees on the direction and the standards every leader works by, practises them in real meetings and decisions, and decides who owns each decision across your organization. Your CEO gets a monthly call and direct access to your advisor.

Starting at US$5,000 / CA$6,250 a month

Leadership Workshops

For organizations that want to give their leaders practical tools.

Leadership Workshops cover clarity, communication, collaboration, and accountability, and they can be virtual or onsite.

Starting at US$5,000 / CA$6,250

War Games

For leadership teams planning a major objective.

Over two days onsite, your leadership team learns a planning process on day one and uses it on a real objective on day two, so you leave with a plan your team built and owns.

US$18,000 / CA$22,500, plus travel

Every engagement starts with a 30-minute discovery call.

Book A Discovery Call

Here's what you can expect when you work with us.

01

An experienced senior advisor

You work with an experienced senior advisor who stays with you through the whole engagement.

02

Access between sessions

You have access to your advisor between sessions, so you can get advice while the work is happening.

03

Work that fits your organization

We choose the frameworks based on what your organization needs, and your people write the standards in their own words.

04

Results you can see

Every engagement tracks priorities delivered, decisions made at the right level, alignment, and retention of key people.

Want to see how the work is built?

Questions about working with us

Is this coaching?

Our 1:1 work is advisory. You get the thoughtful questions and honest feedback of good coaching, plus direct advice, frameworks you can use with your people right away, access to your advisor between sessions, and results tracked in your organization. LoyaltyOps is a leadership development firm, and the work is built to change how everything you lead works.

Which option is right for me?

If you lead people and want to change how you lead them, 1:1 Leadership Advisory fits. If you're a CEO who wants your whole leadership team working by the same standards, Leadership Team Development fits. If you want a practical first step for your organization, Leadership Workshops or War Games fit. We'll help you decide on the discovery call and the strategy session.

Can we start with 1:1 and add the leadership team later?

Yes. You can start with 1:1 Leadership Advisory and add Leadership Team Development when the rest of your leadership team is ready. Leaders on a team in Leadership Team Development can also add 1:1 Leadership Advisory.

Do you work virtually or in person?

Most of our advisory work happens virtually, so we work with leaders across Canada and the United States. Leadership teams can choose onsite sessions, and teams in the Ottawa area meet onsite as standard. Leadership Workshops can be virtual or onsite, and War Games is always onsite. Travel outside Ottawa is billed as expenses.

How long does an engagement last?

1:1 Leadership Advisory runs for six or twelve months. Leadership Team Development runs for six months, with the option to continue. Leadership Workshops and War Games are shorter engagements, and War Games is two days on-site.

Do you work with organizations that already use a planning system?

Yes. A planning system is a strong way to set the plan, and our work helps your leaders and your people work together to deliver it.

Get started in three simple steps.

01

Book a 30-minute discovery call.

We'll learn about you, your people, and what you want to change, and we'll both decide whether it makes sense to keep talking.

02

Join a free 90-minute strategy session.

If it's a good fit, we'll meet for a free 90-minute strategy session to look closely at your priorities and agree on the first steps.

03

Start the work.

You choose the option that fits, and we start with the priorities that matter most to your organization.

Not sure which option fits?

We'll help you choose on a 30-minute call.

Contact Us

LoyaltyOps™ HQ

430 Hazeldean Road,
Unit #6, Suite 17

Kanata, Ontario, Canada

K2L 1T9

Email: [email protected]

Phone: 1 365-659-4720

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