The LoyaltyOps™ Journal

Insights, systems, and stories that make growth easier, faster, and more consistent.

Welcome to the LoyaltyOps™ Journal

Explore frameworks, field-tested lessons, and practical strategies for operationalizing culture and scaling performance.

The Most Expensive Part of Your Business Might Be Your Meetings

The Most Expensive Part of Your Business Might Be Your Meetings

The Most Expensive Part of Your Business Might Be Your MeetingsLoyaltyOps
Published on: 08/12/2025

Meetings are one of the most expensive activities inside any organization. The real issue is not the meeting itself. It is the lack of preparation before it. Learn how leaders can reduce meeting waste, improve clarity, and operate with discipline.

People — Leadership, Culture & Behaviour
Why LoyaltyOps™ Doesn’t Use AI Culture Diagnostics

Why LoyaltyOps™ Doesn’t Use AI Culture Diagnostics

Why LoyaltyOps™ Doesn’t Use AI Culture DiagnosticsMickey Anderson
Published on: 17/11/2025

AI culture diagnostics promise quick insights, dashboards, and automated clarity. But culture isn’t data alone — it’s human behaviour. Here’s why LoyaltyOps™ rejects AI-driven shortcuts and uses a human-centered system grounded in standards, clarity, and behavioural evidence.

Perspectives — Founder Insights & Thought Leadership

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