
FOUNDATIONS
It isn't your people, and it isn't your effort. The work comes back because of how the team operates, and this guide shows you the four gaps that send it back, plus the first move to close one this week.
The real reason the work keeps returning, named plainly, so you stop blaming the team or yourself
The four operations gaps that send work back to you, with what each one looks like
A one-week log that shows you which gap is costing you the most time
The first move to close that gap and start getting the work to stay done